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Business Process Modelling Fundamentals

Develop solid Business Process modelling skills using BPMN, and use these skills in the context of Business process management and enterprise architecture

Course Overview

Analysing business processes is an essential aspect of all initiatives which are designed to achieve business improvement. It is a confusing domain, riddled with acronyms, vested interests and different standards, especially with respect to notations for process modelling. Fortunately, some standards are maturing, driven by initiatives underwritten by bodies such as the Business Process Modelling Initiative (BPMI), the BPM Group and the Object ManagementGroup (OMG).

This course is designed to give delegates the knowledge and skills required to accurately analyse and model existing business processes and to use these models to identify areas of the business which could be improved either through automating the processes using IT systems or redesigning a process to be more efficient. Much of the course is aimed at developing the thinking skills and mental framework for effective process modelling rather than merely teaching notation and methodology.

Course Objectives:

  • Understand the basic concepts of business process modelling, includingthe broad frameworks, standards, notations and methodologies
  • Learn how to establish the strategic and organisational bases for business process modelling
  • Scope, analyse and document as-is and to-be business processes
  • Perform a gap analysis and identify opportunities for business process improvement
  • Understand change management and implementation issues when rolling out new processes
  • Be able to derive business rules and business requirements from a BPM process

Course Delivery

The course delivery comprises instructor-led seminars interspersed with extensive practical exercises for both the group and the individual.

Group work stimulates participation and discussion.

Course Assessment

There are no formal assessments (exams, tests, presentations etc.) for this course. However, to earn a certificate of attendance, delegates will be required to attend both course days and actively participate in exercises and discussion workshops.

Course Content

The Business Process Modelling Landscape

Terminology and concepts, History & Background of Business Process Management  Analysis & Modelling. Standards, roadmaps, frameworks and approaches BPMN as an emerging standard, and its mapping to other methods and standards (e.g. ARIS, UML, IDEF)

The strategic context for BPM

The organisational and enterprise context of business processes. Stakeholders, roles and responsibilities. Linking BPM to strategy.  The role of process in Enterprise Architecture

Modelling the Business:

Core Business Process Modelling Notation: Activities, Events, Flows, Gateways, Swim lanes, Pools and Lanes. Data gathering

Course Prerequisites

There are no specific pre-requisites for this course. However, in order to derive the best value from the course, delegates should have work experience that has exposed them to a varied range of different kinds of business processes.

The more practical work experience a delegate has, the more effective they will be at process modelling.


Faculty Training Institute holds the following institutional accreditations 

  • Provisionally accredited as an Education and Training Provider with the MICT Seta (ACC/2010/00/601)
  • An Institute of Sectoral and Occupational Excellence (ISOE) in Business Analysis with the MICT Seta
  • The first Education Provider to be endorsed by the International Institute of Business Analysis (IIBA®) in South Africa and is the only Endorsed Education Provider (EEP™) to hold Charter status
  • A Member of the Information Technology Association of South Africa


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