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Effective User Acceptance Testing

Learn how to drive out system defects with expert user acceptance testing

Course Overview

It is common knowledge that testing efforts are often applied too little, too late on projects. UAT has a vital role to play in driving out defect-free applications but for best value, it needs to be properly managed, designed and integrated into the systems development effort.

Incorporating effective UAT activities at appropriate times, as identified in a project schedule, helps uncover issues which may otherwise be overlooked.

Even when UAT is introduced earlier, not all testers are familiar with the breadth of UAT testing tools and techniques or their use. While the focus of UAT is often on system functionality, there is a range of other requirements that
should be tested for including usability and system performance.

This course explores how UAT can be embedded at all the relevant stages of the software development cycle (SDLC). Delegates are introduced to the methods and types of testing and techniques of User Acceptance Testing. Case study based exercises, applied to Business Case and Functional Specification documents, allow delegates to develop the required skills so that they may deliver more value on their workplace projects.

Course Objectives:

  • understand the role of the User Acceptance Tester and other stakeholders in the Software Development Life Cycle
  • apply the most appropriate User Acceptance Testing activities at different stages of the SDLC
  • extract and evaluate requirements and other relevant information from various sources, such as stakeholders, project and other documentation
  • select suitable testing types and techniques based on desired outcomes
  • identify, prioritise, plan, create and execute test cases
  • log and manage defects
  • measure and report on test progress

Course Content

Day 1: UAT and The Software Development Life Cycle (SDLC) and Understanding Requirements
UAT in the SDLC, its' importance and the involvement
throughout the SDLC.
The role of a UAT tester as a stakeholder. Stakeholders for UAT. UAT tester skills and other needs.
Application of the test process. Timing of UAT tasks throughout the SDLC.
Eliciting requirements from project documentation.

Day 2: Testing Techniques and Test Case Creation
Different test methods: suitability based on desired outcomes. Different testing types. Using different testing techniques. Positive/negative testing.
Test management tools.
Test planning, strategy and approach.
Manual testing.

Day 3: Test Case Execution and Reporting
Executing test cases. Managing defects. Monitoring and measuring progress. Compiling results and reports.
UAT roles in implementation.
The way forward.

Course Prerequisites

Delegates interested in completing this course should be able to apply their logical, analytical and critical thinking skills. Previous knowledge or experience of the software development lifecycle is not a pre-requisite.


Faculty Training Institute holds the following institutional accreditations

  • Provisionally accredited as an Education and Training Provider with the MICT Seta (ACC/2010/00/601)
  • An Institute of Sectoral and Occupational Excellence (ISOE) in Business Analysis with the MICT Seta
  • The first Education Provider to be endorsed by the International Institute of Business Analysis (IIBA®) in South Africa and is the only Endorsed Education Provider (EEP™) to hold Charter status
  • A Member of the Information Technology Association of South Africa


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