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Working with Business Rules

Learn state of the art skills and techniques, taught by the foremost world authorities in the field.

Course Overview

Do your business processes always produce correct and consistent results? If not, the problem probably lies with your business rules and decision logic. You need the right techniques to fix these problems – process models, use cases, data models and other requirement techniques just aren't right for the job.

This 2 day workshop supplies proven, pragmatic solutions. It provides the steps you need to take so you can think clearly before you implement.

Whether your background is in business analysis, business processes or business architecture, business rules and decision analysis are the new must-know area of professional practice. This training brings you the best of highly successful client work in the field coupled with the deepest experience and leadership in the industry.

Additional workshops in this series:

Business Analysis with Business Rules:
From Strategy to Requirements

- Code: BRS/BABR

Run in association with:
 Bussuness Rule Solutions, LLC


Course Content

Each module is followed by practical exercises

The why, what and who of business rules and decisions

  • Why business rules and what benefits you can achieve
  • Defining business rules
  • Business rules vs. business processes
  • Kinds of business rules: definitional vs. behavioral
  • How the business should react to violations
  • Business rules and decisions
  • What skills you need to capture business rules effectively

Eight steps to find and capture business rules

  • Capturing business rules from people's heads
  • Capturing business rules from great big documents
  • Using facilitated sessions
  • Step-by-step approach
  • What about reverse-engineering business rules from code
  • Do's and don'ts

Eight steps to express clear business rules

  • Business policies vs. practicable guidance vs. automated rules
  • The role of business vocabulary
  • Step-by-step approach
  • Clarity, completeness & eliminating ambiguity
  • Addressing exceptions
  • Guidelines
  • What to avoid and why

How to analyse and communicate business rules

  • Basic principles for rule analysis
  • Rule quality
  • Handling conflicts
  • Developing business reactions to violations
  • Simplification  & validation
  • Verification - Examples

Business-friendly decision analysis

  • Why decision analysis & what are decisions and decision logic
  • The elements of decisions
  • Using DecisionSpeak™ to ask the right questions
  • Diagramming decision structures (Q-Charts™)
  • Questions, considerations, outcomes, and exceptions (Q-COEs)
  • What business rules are suited or not suited for decision analysis

Analysing decisions and developing decision structures

  • Establishing and refining scope for decision analysis
  • Identifying exceptions & delineating sub decisions
  • Kinds of decision dependencies & hybrid dependency diagrams
  • Critical success factors for conducting decision analysis

Designing decision tables

  • Keeping decision tables simple
  • How to maintain business alignment
  • Seting up decision tables using TableSpeak™
  • Choosing a format
  • Completeness, anomalies and certainty of outcome
  • Vocabulary, integrity (correctness) and validity
  • Pitfalls & best practices

Beginning-to-end decision analysis

  • 7 steps from initiation to testing
  • Roles and responsibilities for each step
  • Interpreting from sources , sample deliverables  & testing scenarios
  • Implementation: highlighting 3 business rule and decision management platforms


Faculty Training Institute holds the following institutional accreditations

  • Provisionally accredited as an Education and Training Provider with the MICT Seta (ACC/2010/00/601)
  • An Institute of Sectoral and Occupational Excellence (ISOE) in Business Analysis with the MICT Seta
  • The first Education Provider to be endorsed by the International Institute of Business Analysis (IIBA®) in South Africa and is the only Endorsed Education Provider (EEP™) to hold Charter status
  • A Member of the Information Technology Association of South Africa


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