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Course Code


ATPS

 

 

Duration


2 day course

 

 

Target Audience


A course with wide appeal imparting skills essential for the understanding and solution of business problems especially those requiring creative and different solutions

 

Comments from Past delegates


“Excellent”
N.F.

 

“Enlightening & mind shifting – inspired me to learn more”
S.B.

 

“Very useful in all aspects of your life”
A.P.

 

“Stimulating, challenging, encouraging & informative”
N.M.

 

“It was awesome!”
S.B.

 

“It broadened my conventional thinking method”
H.N.

 

“I was constantly thinking outside the box”
T.v.H.

 

“It empowers you with knowledge for efficient work processes”
K.G.

 

“I am currently working on a complicated project – this will give me new angles to look at”
A.G.

 

 


 

Analytical Thinking and Creative Problem Solving

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Unlock your problem-solving potential with the creative, analytical and critical thinking skills you will develop on this exciting and stimulating workshop.

 

Course Objectives:

  • Learn to describe the problem-solving process

  • Identify various problem-solving techniques and apply these in solving business problems

  • Understand thinking models and practise exercises to help in thinking outside-the-box and generate a larger solution space

  • Understand creativity and blocks to creativity

  • Arrive at objective, well-reasoned decisions in a reasonable time

Course Overview

Most people, once they leave the formal education system, do not focus on any further learning or on continuing to develop their thinking skills. As their careers progress, they become more expert in a few things, but less capable in dealing with or understanding things outside their domain of expertise. Research shows that most people only use a fraction of their cognitive abilities yet the ongoing exercise of the brain function can reduce mental debilitation throughout life.

This challenging, but entertaining, course revisits many of the thinking skills that lie dormant in the average person. The course explores various kinds of individual and group problem solving approaches and various thinking styles.

Delegates will go away with a fresh outlook on organisational problem solving, and be motivated to expand their cognitive horizons.

 

Course Delivery

The course delivery comprises instructor-led seminars interspersed with extensive practical exercises for both the group and the individual

Course Prerequisites

To get the most value out of the course, it should be done at the right time in a person's career. Delegates and their companies will derive maximum benefit from the learning experience if they are able to apply the skills learnt in the workplace during the course.

We do not exclude any delegate who is strongly motivated to do the course. We do, however, recommend that candidates have obtained a matriculation certificate.

 

Course Assessment

Students will learn by experience and practical exercises. To complete the course, delegates are required to attend the full course and actively participate in the exercises, discussion & feedback. Assessment of competency is done by the course facilitator. The mechanism is observation.

The course is designed to be completed in the full 2 days. There is no homework. However, if delegates take up the challenge of the course, they can expect to spend at least half an hour a day, for the rest of their lives, honing their problem-solving and thinking skills!

 

Course Accreditation

FTI was the first IIBA Endorsed Education Provider (EEP) in South Africa, and is the only EEP in SA to hold Charter Status.

Faculty Training Institute was approved as an Approved Education & Training Provider with the ISETT SETA in January 2003. FTI is currently in the process of applying for full accreditation, conditional on the future structure of SAQA and the National Qualifications Framework (NQF). FTI is also actively engaged with various Skills Governing Bodies (SGBs) in ISETT to develop standards and qualifications

This course falls into a category loosely defined by SAQA as ‘vocational short courses’ because it requires less than a year’s full-time study  


Course Content

Day 1: Problem Solving Process

The problem solving process (realising the benefits of problems, common barriers to effective problem solving, solving problems in a structured way), Defining problems / opportunities, identifying and structuring objectives, Applying problem solving tools and techniques , Logical and analytical tools and techniques

Understanding Problem Analysis (Information Gathering, Seeing Patterns, Analytical Thinking and Deductive Reasoning, Root cause analysis, Decomposition)

Day 2: Analytical and creative thinking Skills

Different thinking types (analytical, critical, creative), Knowing how we think, Reasoned thinking and problem solving, including systems thinking, convergent and divergent thinking, root cause analysis.

Generating ideas in a Solution Space, Creativity – tools and techniques, Lateral thinking (thinking outside the box, creativity un-blockers), Decision-making and evaluation techniques


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