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Writing Effective Business Requirements

Course Introduction
About 70% of IT projects fail to deliver on their potential. A major cause of this is the failure to define accurate, well structured requirements early in the project.

Primarily, the job of eliciting and specifying proper requirements falls to the business analyst. However, requirements analysis works best when it is a collaborative effort, with the business analysts driving the process and with the active participation by various stakeholders in the requirements process.
Stakeholders’ responsibilities include contributing or stating their requirements at the outset, through to verifying that the requirements are accurately documented and recorded in the various deliverables produced in the project.

This course is aimed at developing an understanding by non-BA stakeholders of the requirements process and the techniques used in requirements specification. The course is not designed to develop mastery or competence in any single technique, but an appreciation may be obtained of key techniques used for scoping and modeling requirements

Duration
1 day of full-day training.

Target audience This course will be of value to any delegate whose responsibility is to contribute to the requirements process in any way. Typical delegates include:

  • Business process modelers, process managers and process analysts

  • Business stakeholders, users and domain experts

  • IT and management consultants, independent contractors

  • Package implementers, package configuration or integration specialists

  • Business managers, project managers and project sponsors.

  • Course Delivery
    The course comprises instructor-led training, supplemented by readings, exercises and practical group work.
    Workplace assignments, coupled with rich feedback, ensure that the delegate is able to apply the skills directly in the workplace.

    Course Objectives
    By the end of this course, delegates will be able to:

  • Describe and define a ‘requirement’

  • Understand the requirements process and map this to a typical project life cycle

  • Describe the key aspects of good requirements including structuring, stakeholder analysis, traceability etc.

  • Be able to draw up basic user requirements for a new system

  • Understand and be able to contribute to detailed requirements definition processes

  • Course Prerequisites
    Successful past candidates have been drawn from a wide variety of backgrounds and experiences. We do not exclude any delegate who is strongly motivated to do the course, so there are no strict pre-requisites.
    To get the most value from the course, delegates should have work experience that has exposed them to systems and business activities. The more practical work experience a delegate has, the deeper the understanding will be.

    Ideally, delegates should have a background where they have been responsible for, or instrumental in, improving or changing the way people work or organizations operate.

    Course workload
    The short course is designed to be completed during the daily sessions. There is no homework. Theoretical concepts are covered in lecture sessions, while richer understanding is gained in applying these concepts in a simulated work environment.

    Course Assessment
    There are no formal assessments (exams, tests, presentations etc.) for this course. However, to earn a certificate of attendance, delegates will be required to:

  • attend for the full day,

  • actively participate in exercises and discussion workshops.

  • Costs and terms
    The cost of this course is available on request. Discounts apply for large numbers or in-house courses. Course fees cover tuition, materials, notes and catering. All fees are payable in advance and interest is levied on overdue accounts. Please refer to the standard terms and conditions on the course confirmation form.

    Course Venue
    Public training is conducted at FTI’s premises in Cape Town and Johannesburg. In addition, we rent temporary external venues in other areas as we need them. Most in-house courses are held on company premises and we will provide assistance regarding venue requirements to ensure the quality of our course is not compromised.

    Course Accreditation
    Faculty Training Institute was an Approved Education & Training Provider with the ISETT SETA, having received this approval in January 2003. FTI is currently in the process of applying for full accreditation, which depends on the future structure of SAQA and the National Qualifications Framework (NQF). FTI is also actively engaged with various Standards Generating Bodies (SGBs) in ISETT to develop standards and qualifications in selected areas.

    This course falls into a category loosely defined by SAQA as ‘vocational short courses’ because it requires less than a year’s full-time study and is not intended to lead to a national qualification in terms of the NQF. Like many similar courses, it has therefore not been registered as a formal qualification in SAQA. Nonetheless, this course is widely recognized as a de facto qualification by industry throughout South Africa.

    Academically and intellectually, the course assessment is done at senior undergraduate level, which would equate to level 5-6 on the NQF.

    Standard Course Content

    Understanding requirements
    Simple project processes, roles and deliverables
    The requirements process
    Different types of requirements
    Functional, informational and non-functional requirements
    Documenting simple requirements
    Detailed requirements specification


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