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Course Code


DipSQA

 

 

Duration


5 months part-time

 

 

Target Audience


This course is primarily aimed at the Test Analyst or the professional software tester although typical delegates would include anyone who is involved in quality and testing activities, including testers, test analysts, users, managers, project managers, business or solution analysts, developers, and a range of technical and performance management staff.

 

 

Comments from Past delegates


“I could put everything I learnt on the course into practice”
K.J.

 

 

“It is hard work, but worth it!” ”
F.K.

 

 

“Perfect if you are a dedicated and passionate tester”
N.S.

 

 

“This course offered the foundation knowledge needed for any tester and test analyst”
 

 

“Fantastic Course”
N.S.


 

“I’ve learnt so much. I am now able to do a proper test plan (matrix) and I understand the functions of a tester way better than before.” ”
V.B.

 

 

“The methods taught were straightforward and systematic”
 

 

“The lecturer has a real passion for what he teaches which was inspiring to class members”
 

 

 

 


 

Diploma in System Quality Assurance & Testing

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A ground breaking and highly practical programme for the serious Quality Assurance professional which covers a comprehensive range of Quality Assurance and Testing techniques across the lifecycle.

 

Learn to:

  • use software QA and testing across the software project life cycle

  • test software-based business systems and find errors before production or live migration.

  • apply the principles to any type, size and complexity of software-based business system - across technical platforms

  • set parameters regarding limits to testing. How much can you test? What is risk-based testing and is it sufficient?

  • plan and track testing progress

  • differentiate between the roles of analysts, designers, developers and testers

  • identify essential knowledge required to put together a great test team

Course Overview

It is a regrettable fact that many software-based projects fail to deliver against their potential, often because the focus of systems effort and attention is on programme creation or development to the detriment of planning, analysis, design and other crucial activities. Quality cannot be engineered into a system unless quality techniques like testing and reviews are applied to all tasks and artifacts throughout the life cycle, and unless a wider range of criteria is used. We need to test software not only to make sure that it is free of bugs, but also for usability, performance, compliance, flexibility, and a whole host of other quality aspects

Modern IT systems are mission–critical and pervasive and it is no longer acceptable to delegate quality and testing activities to be done as a by-product of other roles and activities. Leading organisations, whilst recognizing the need for every person to be accountable for embedding quality in what they do, are investing in the development and recruitment of quality professionals whose core skills, focus and responsibility lies in ensuring the implementation of reliable, risk-free, efficient and effective computer-based business systems.

FTI’s Diploma in System Quality Assurance and Testing is designed for the needs of the person who aspires to be or become a professional, multi-skilled systems testing practitioner

"Investing in quality is imperative. With more than half of all software projects considered failed
or challenged and with support costs for defective software running as high as 50 percent
of the total development cost, companies must invest in quality, even if they don't have
the resources or the culture for a full quality assurance (QA) initiative.
By focusing on high- value areas like creating standard test procedures and reporting,
companies can improve their production quality and reduce customer-reported defects while building the foundations for a more formal QA practice later."
Margo Visitacion

Duration

The course comprises a combination of full-day and part-time/evening seminars completed within approximately 18 weeks. Full day sessions may be held on Saturdays, depending on the location of individual courses. The total contact time in the course is equivalent to about 14 days of full-day training, during this period. Added to this is the time expected to be spent by the delegate doing homework and assignments.

Certain courses such as in-house courses may vary in format.

"My software never has bugs. It just develops random features."
Anonymous

Course Delivery

The course comprises instructor-led training, supplemented by readings, exercises and practical group work. Workplace assignments, coupled with rich feedback, ensure that the delegate is able to apply the skills directly in the workplace.

"Everybody in the real world will agree – the moment a project is behind deadline, quality assurance tends to go out the window"
Alan Cox

Course Prerequisites

Successful candidates come from a wide variety of backgrounds and experiences. We do not exclude any delegate who is strongly motivated to do the course, so there are no strict pre-requisites.

However, delegates should be computer literate and should have some experience of working with computer-based business systems and applications.

To get the most value out of the course, it should be done at the right time in the person’s career. Both the delegates and their companies will derive maximum benefit from the learning experience if they are able to apply the skills learnt in the workplace while they are doing the course. For example:

  • They are currently working as, or about to become involved in user testing, or becoming a tester, a test team leader, a test manager, co-ordinating test activities or dependent on the quality of a project’s outcome

  • They are in teams that are interested in working smartly and effectively, e.g. reuse, templates, identification and building of regression packs, etc

In addition, delegates should have the active support of their managers, have ready access to a PC for course assignments and preferably should be working on projects that may be suitable for use as course assignments.

"Quality is not a program that can be simply imposed on an operation; instead it is a way of operating that permeates a business and the thinking of its employees."
Theodore B. Kinni (Business Author)

Course Assessment

This course has a formal assessment mechanism. To obtain the Diploma delegates will need to complete the following assessments:

  • Three written assignments and a presentation

  • Several tests, quizzes and examinations

  • An assessment of their contribution and participation

To pass the Diploma, a final overall course mark of 50% as well as a sub-minimum of 50% for the exam is required. Delegates obtaining a final course aggregate of 75% or more graduate with distinction.

Alternative assessments may apply to in-house courses.

 

Course Accreditation

Faculty Training Institute was approved as an Approved Education & Training Provider with the ISETT SETA in January 2003. FTI is currently in the process of applying for full accreditation, conditional on the future structure of SAQA and the National Qualifications Framework (NQF). FTI is also actively engaged with various Skills Governing Bodies (SGBs) in ISETT to develop standards and qualifications for business analysts

Academically and intellectually, the course assessment is done at senior undergraduate level, which would equate to level 5-6 on the NQF.  

Course Content

Fundamentals of Quality Assurance & Testing
Key aspects of testing, Big Picture, Individual Assessment of testing, SDLC Models inspections & Review

Test Planning & Strategy
Strategy / Approach to test planning. Requirements Matrix, Process Flow, Non- functional testing, Risk Management, Estimation techniques

Analysis, Design & Test Case Development
Development (characteristics & techniques), Decision Tree/ Matrix

Test Preparation
Understanding enterprise architecture, Operational and infrastructure support, Test environment simulations

Test Execution
Review Project Schedule, Defect tracking & bug life cycle, Execute & create error logs

Results Analysis
Inspect class logs, Risk, Early warning alerts, Generic evaluation processes

Metrics & Measurements
Best practice metrics, pivot tables, Time & Cost measurements, Defect Measurement

Test Automation & Tools

Test Summary Report & exercise

Reporting
Feasibility & impact Analysis Reporting Application Readiness Report


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