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Course Code

PBWS

Duration

2 day course

Target Audience

Any business professional whose job includes the writing of internal or external documents will benefit from this practical and easy-to-grasp training

Comments from Past delegates

“Valuable to improve your report writing and the structure of your reports”
JW

“Great! Thank you”
LL

“I learnt the difference between formal and informal writing”
KG

“Informative & very worthwhile”
BS

“Awesome!!”
KG

Use effective writing techniques to deliver concise, accurate and professional business documentation

Course Objectives:

After completing this course, delegates will be able to

• Write business documents to a professional standard and conforming to acceptable formats

• Present information in an organised, structured way so as to achieve a specific objective

• Use a business-like style and vocabulary, while displaying sensitivity to different levels of reader expertise

• Express ideas with confidence and clarity, supporting persuasive and logical arguments

Course Overview

Information is crucial to an organisation and when this information is communicated in writing, the quality of such communications can have a significant impact on business performance and decision making.

Effective business writing is concise, accurate, unambiguous, logical and easily understood.

This intensive two-day course will help delegates to develop the skills necessary for successful business writing – be it reports, emails, letters, faxes, policy documents or contracts.

Although some basic grammar, spelling and punctuation will be covered, this is not the focus of the course, and delegates are expected to be competent users of English.

Course Delivery

The course comprises instructor-led training with a strong emphasis on practical exercises and rich feedback

Course Prerequisites

Candidates should be able to express themselves competently in English, and some prior experience of writing business documents would be helpful.

Course Assessment

There are no formal assessments (exams, tests, presentations etc.) for this course. However, to earn a certificate of attendance, delegates will be required to attend both course days and actively participate in exercises and discussion workshops.

Course Accreditation

FTI was the first IIBA Endorsed Education Provider (EEP) in South Africa, and is the only EEP in SA to hold Charter Status.

Faculty Training Institute was approved as an Approved Education & Training Provider with the ISETT SETA in January 2003.

FTI is also a Registered Education Provider with the Project Management Institute

This course falls into a category loosely defined by SAQA as ‘vocational short courses’, because it requires less than a year’s full-time study

Course Content