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Certificate Programme
in Business Analysis

This comprehensive FTI qualification covers the fundamental skills, techniques and competencies needed by professional business analysts.

It can be used as a pathway to the SAQA accredited, NQF level 6 National Certificate.

Who should attend?

This programme is aimed primarily at new and intermediate business analysts but is also suitable for non-business analysts who want to gain knowledge and skills in business analysis techniques. Systems and Test Analysts, Project Managers and IT Consultants will all benefit from this programme.

Programme Information

Entry Requirements
You will need:
  • At least 2 years work experience, with recent experience in a role that requires business knowledge and communication and problem solving skills
  • At least one year’s experience working with business applications and systems, not just as users, but in a role where you are problem solvers, super-users, developers or analysts
  • Strong computer and Internet literacy skills
  • To be a good communicator and have analytical skills
Delivery and Assessment

We use a blend of face-to-face facilitator-led training and practical activities, reading and group assignments, to embed skills. You will need to:

  • Attend full and half-day (or evening) lectures and seminar sessions
  • Demonstrate theoretical and practical understanding of programme content
  • Participate in and contribute to group discussions and activities
  • Complete and pass two progress tests, a class participation assessment, homework and self-assessments
  • Obtain a final overall course mark of 50%

  • To apply for the Applied Programme in Business Analysis (APBA) you will need to:

  • Gain work experience as a business analyst

Learning Outcomes

By the end of the programme, you will have developed a solid understanding of the role of the modern business analyst as well as knowledge and skills in:

  • The competencies, tools and techniques covered in the BABOK®, including Enterprise Analysis, Requirements Planning and Communication, Requirements Elicitation, Analysis and Specification
  • Eliciting and documenting functional, informational and non-functional requirements
  • Producing common business analysis artefacts including business cases, user requirements documents and functional specifications
  • Requirements modelling and modelling processes, data, reports and interfaces
  • Effective problem-solving

Programme Dates