Certificate Programme in Business Analysis
Certificate Programme in Business Analysis
April 24, 2018
Effective User Acceptance Testing
Effective User Acceptance Testing
April 25, 2018

Professional Business
Writing Skills

This is an engaging and intensive short course that focuses on improving your written communication skills for the workplace. Our recently updated course is highly practical and is designed to give you the techniques for writing concise, accurate and correct business documents such as reports, emails, minutes and policy documents. More than ever before, knowledge professionals need transferrable skills, such as effective writing, that they can apply to a range of complex work-related situations.

Who should attend?

This course is aimed at any individual in any area and at any level of an organisation who needs to write professional internal and external documents.

Course Information

Entry Requirements
There are no specific entry requirements, but we recommend that you have prior experience in writing business documents and that you are a competent communicator in English.
Delivery and Assessment

We use a blend of face-to-face facilitator-led training sessions and individual and group practical exercises, feedback, review and reflection to embed theory and application. To gain an FTI Certificate of Attendance, you will need to:

  • Attend both full day sessions
  • Contribute and participate in individual and group activities and discussions

Learning Outcomes

By the end of the two-day short course, you will have gained theoretical knowledge and practical skills in becoming a more effective written communicator. You will be able to:

  • Write a range of professional business documents in recognised formats and to a high standard
  • Plan your writing by gathering the relevant information
  • Present written information in a focused, organised and structured way, to achieve specific objectives
  • Use a professional style, vocabulary and language that your audience can understand, while displaying sensitivity to different levels of reader expertise
  • Express ideas confidently, clearly, persuasively and logically.
  • Understand the importance of using concise, accurate, grammatically correct, unambiguous writing

Course Dates