Certificate Programme in Business Analysis
Certificate Programme in Business Analysis
April 24, 2018
Effective User Acceptance Testing
Effective User Acceptance Testing
April 25, 2018

Writing Skills for
Business Professionals

This is an engaging and intensive short course that focuses on improving your written communication skills for the workplace. Our recently updated course is practical and is designed to give you the techniques for writing concise, accurate and correct business documents such as reports, emails, formal letters, motivations, business presentations, factsheets and infographics, instant messaging and social media for business. More than ever before, knowledge professionals need transferrable skills, such as writing skills they can apply to a range of work-related situations.

Who should attend?

This course is aimed at all business professionals who would like to improve their writing skills for business communications.

Course Information

Entry Requirements
There are no specific entry requirements, but we recommend that you have prior experience in writing business documents and that you are a competent communicator in English.
Delivery and Assessment

We use a blend of face-to-face facilitator-led training sessions and individual and group practical exercises, feedback, review and reflection to embed theory and application. To gain an FTI Certificate of Attendance, you will need to:

  • Attend both full day sessions.
  • Contribute and participate in individual and group activities, and discussions.

Learning Outcomes

By the end of the two-day short course, you will have gained theoretical knowledge and practical skills in becoming a more effective written communicator. You will be able to:

  • Understand how to write a range of professional business documents in recognised formats and to a high standard.
  • Gain an understanding of the importance of concise, accurate, grammatically correct and unambiguous writing in business.
  • Use a professional style, vocabulary and language that your audience can understand, while displaying sensitivity to different levels of reader expertise.
  • Know how to gather information and plan your writing.
  • Present written information in a focused, organised and structured way to achieve specific objectives.
  • Express ideas confidently, clearly, persuasively and logically.
  • Understand the importance of, and how to, package business documents.

Course Dates